They have so many people doing so many different jobs, when only one person needs and can do it. I would do it, for crying out loud! I was on the phone today with them for over an hr and finally things were fixed. i had a lady get so mad at me, from the way i was talking to her. she transfered me to collections, which was the wrong line i needed to be transfered to. But all in all, it finally got taken care of. I seriously think, SATAN Created Verizon.
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